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Omniplus: Innovative digital services for Mercedes-Benz and Setra buses

18.09.2022 Buses
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Omniplus: Innovative digital services for Mercedes-Benz and Setra buses
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18.09.2022

Omniplus: Innovative digital services for Mercedes-Benz and Setra buses

Omniplus On: Digital services – four pillars of maximum availability, fleet management, driver support, and spare parts sales For the first time on the bus market: New online vehicle data interface provides option to connect to third-party systems   All-round service for all Mercedes-Benz and Setra buses: That is what Omniplus, the Daimler Buses service brand, provides. Innovative services are constantly being added. Example:…

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  • Omniplus On: Digital services – four pillars of maximum availability, fleet management, driver support, and spare parts sales
  • For the first time on the bus market: New online vehicle data interface provides option to connect to third-party systems

 

All-round service for all Mercedes-Benz and Setra buses: That is what Omniplus, the Daimler Buses service brand, provides. Innovative services are constantly being added. Example: The Omniplus On portal integrates existing and new digital services.

Omniplus On: Four pillars of maximum availability, fleet management, driver support, and spare parts sales

The digital services portal Omniplus On is based on four interconnected pillars: "Omniplus On advance" guarantees maximum fleet availability to bus companies. "Omniplus On monitor" combines telematics services for efficiently managing fleets from different manufacturers. "Omniplus On drive" provides the driver with effective support. "Omniplus On commerce" offers bus companies round-the-clock access to digital purchase management systems for spare parts, services, and vehicles.

Omniplus On commerce: The online sales platform for everything related to buses

The Omniplus eShop in the "On commerce" area offers the entire parts portfolio for the Mercedes-Benz and Setra brands. In addition, if the system already knows the customer’s individual fleet because it has been added to the Omniplus On customer portal, matching parts for the selected vehicle will be shown to the customer in the Quick Collect section. Model-specific fixed-price packages for spare parts are now available on the eShop. Advanced algorithms from the Omniplus On Portal will help the eShop become even smarter in the future.

When bus companies save their fleet to the system as required, they will immediately be shown suitable spare parts for their vehicles.  With just one click, users will know whether the desired parts are available at their service center.

It will also be possible to directly purchase digital services online, for example, Omniplus Uptime or Omniplus On data packages. In StockFinder, the customer can immediately see all stock vehicles across Europe, use filters to search for the right stock vehicle directly, and get a quote.

Vehicle data interfaces with Omniplus On data packages – connection to third-party systems

With its enhanced virtual data interfaces, Daimler Buses has made vehicle data on the Daimler Buses Cloud usable by third-party applications through a specific API (Application Programming Interface). This includes fault codes and diagnostic logs. The Bus Data Center is required to use the specified data packages. This service is installed as standard in all touring coaches and city buses as well as the all-electric Mercedes-Benz eCitaro.

New version of Omniplus On Uptime will be presented at InnoTrans trade fair

The enhanced "Omplus Plus On Uptime pro" service provides real-time transparency on the technical condition of your fleet, thus enabling you to significantly increase your vehicle availability. "Omniplus On Uptime pro" uses state-of-the-art telemetry technologies to process system-specific vehicle data. This service is perfectly tailored to large fleets with their own workshops and to the needs of these fleets.

Omniplus all-round services

With more than 600 outlets, Omniplus offers the densest service network for buses in Europe. The Omniplus ServiceCard is the ticket to this service network and is available as ServiceCard Premium and ServiceCard Basic. Customized service contracts mean your fleet is kept in optimal technical condition at fixed calculable costs.

Daimler Buses is a pioneer in industrial 3D printing. Omniplus’s continuously expanded digital warehouse forms the basis for 3D printing license management, which further optimizes the rapid availability of spare parts. 3D printers make it possible to set up external mini-factories. Omniplus customers with suitable licenses can now have required parts produced locally at certified 3D printing centers.

Further training for drivers and workshop employees – even for high voltage work on the fully electric Mercedes-Benz eCitaro – round out the Omniplus services.

BusStore: Customized used buses

BusStore combines all Mercedes-Benz and Setra activities related to used buses. BusStore features a unique vehicle pool with several hundred used buses throughout Europe, as well as services ranging from careful testing and reconditioning of used buses to transparent classification, warranties, and services. BusStore is now represented at 26 locations in Europe.

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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
30.08.2022

Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

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Omniplus: Innovative digital services for Mercedes-Benz and Setra buses
18.09.2022

Omniplus: Innovative digital services for Mercedes-Benz and Setra buses

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Preview IAA Daimler Buses –World Premiere eCitaro
10.07.2018

Preview IAA Daimler Buses –World Premiere eCitaro

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Omniplus On commerce: new online shop is being launched
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Omniplus On commerce: new online shop is being launched

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Daimler Buses' Omniplus offers the very best from the world of analogue and digital services
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Daimler Buses' Omniplus offers the very best from the world of analogue and digital services

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Daimler Buses' Omniplus offers the very best from the world of analogue and digital services
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Daimler Buses' Omniplus offers the very best from the world of analogue and digital services

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Omniplus

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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
30.08.2022

Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
30.08.2022

Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
30.08.2022

Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
30.08.2022

Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
30.08.2022

Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
30.08.2022

Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
30.08.2022

Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
30.08.2022

Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

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Daimler Buses at the 13th electric bus conference of the Association of German Transport Companies (VDV) in Berlin
30.06.2022

Daimler Buses at the 13th electric bus conference of the Association of German Transport Companies (VDV) in Berlin

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Buses from Mercedes-Benz and Setra – 25 years of successful bus manufacturing
20.02.2020

Buses from Mercedes-Benz and Setra – 25 years of successful bus manufacturing

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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

Caption OMNIplus ON advance, OMNIplus 2019
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Shelf number 19C0698_009
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Omniplus: Innovative digital services for Mercedes-Benz and Setra buses
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Omniplus: Innovative digital services for Mercedes-Benz and Setra buses

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Preview IAA Daimler Buses –World Premiere eCitaro
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Preview IAA Daimler Buses –World Premiere eCitaro

Caption Omniplus - Daimler’s service brand for Mercedes-Benz and Setra buses and coaches.
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Shelf number 18C0561_04
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Omniplus On commerce: new online shop is being launched
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Omniplus On commerce: new online shop is being launched

Caption Omniplus On commerce: new online shop is being launched
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Daimler Buses' Omniplus offers the very best from the world of analogue and digital services
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Daimler Buses' Omniplus offers the very best from the world of analogue and digital services

Caption OMNIplus, Spare parts from 3d printer
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Shelf number 19C0977_007
Release date 04.12.2019
Daimler Buses' Omniplus offers the very best from the world of analogue and digital services
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Daimler Buses' Omniplus offers the very best from the world of analogue and digital services

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Caption EvoBus (Schweiz) AG, Busworld Home, OMNIplus, eCitaro workshop.
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Release date 18.09.2022
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Caption EvoBus (Schweiz) AG, Busworld Home, OMNIplus, eCitaro workshop.
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Release date 18.09.2022
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Caption EvoBus (Schweiz) AG, Busworld Home, OMNIplus, Workshop.
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Caption EvoBus (Schweiz) AG, Busworld Home, OMNIplus, 24-hour service.
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Caption EvoBus (Schweiz) AG, Busworld Home, OMNIplus, training room.
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Caption EvoBus (Schweiz) AG, Busworld Home, OMNIplus, customer reception.
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Caption EvoBus (Schweiz) AG, Busworld Home, OMNIplus, part acceptance.
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Caption EvoBus (Schweiz) AG, Busworld Home, OMNIplus, service advice.
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

Caption Mercedes-Benz eCitaro G Range Extender with all-electric drive,NMC 3 battery, fuell cell, hydrogen tanks, exterior, smoke silver metallic, 2 x electric hub motor, 2 x 125 kW, 2 x 485 Nm, 98 kWh per battery pack, three-door, LED headlamps, length/width/height: 18125 /2550/3400 mm, passenger capacity: max. 1/130.
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

Caption Duisburger Verkehrsgesellschaft AG, Daimler Buses' scope of services also includes planning, project development and construction of the necessary power supply infrastructure as well as the associated construction measures.
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

Caption Duisburger Verkehrsgesellschaft AG, operations control center.
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Release date 30.08.2022
Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

Caption Daimler Buses eMobility Days; eSystems; Daimler Buses supplies the complete infrastructure
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Release date 30.08.2022
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

Caption OMNIplus ON at the Electric Bus Conference 2022: Philip Janouch, Sales & Product Management Digital Services at Daimler Buses, explains the new digital services "OMNIplus ON monitor Performance Monitoring - Consumption".
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Release date 30.08.2022
Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

Caption Mercedes-Benz eCitaro G Range Extender with all-electric drive,NMC 3 battery, fuell cell, hydrogen tanks, exterior, smoke silver metallic, 2 x electric hub motor, 2 x 125 kW, 2 x 485 Nm, 98 kWh per battery pack, three-door, LED headlamps, length/width/height: 18125 /2550/3400 mm, passenger capacity: max. 1/130.
Copyright © Daimler Truck AG
Shelf number 22DT037_007
Release date 30.08.2022
Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

Caption Mercedes-Benz eCitaro G Range Extender with all-electric drive,NMC 3 battery, fuell cell, hydrogen tanks, exterior, smoke silver metallic, 2 x electric hub motor, 2 x 125 kW, 2 x 485 Nm, 98 kWh per battery pack, three-door, LED headlamps, length/width/height: 18125 /2550/3400 mm, passenger capacity: max. 1/130.
Copyright © Daimler Truck AG
Shelf number 22DT037_009
Release date 30.08.2022
Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service
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Daimler Buses at InnoTrans 2022 trade fair in Berlin: Premiere of the new Omniplus On Uptime pro service

Caption Mercedes-Benz eCitaro G Range Extender with all-electric drive,NMC 3 battery, fuell cell, hydrogen tanks, exterior, smoke silver metallic, 2 x electric hub motor, 2 x 125 kW, 2 x 485 Nm, 98 kWh per battery pack, three-door, LED headlamps, length/width/height: 18125 /2550/3400 mm, passenger capacity: max. 1/130.
Copyright © Daimler Truck AG
Shelf number 22DT037_010
Release date 30.08.2022
Omniplus
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Omniplus

Caption An important milestone on the way to connecting vehicles is the digital Portal Omniplus On. All of the existing and new digital services for buses have been bundled here.
Copyright © Daimler Truck AG
Shelf number 19C0157_04
Release date 27.02.2019
Omniplus
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Omniplus

Caption An important milestone on the way to connecting vehicles is the digital Portal Omniplus On. All of the existing and new digital services for buses have been bundled here.
Copyright © Daimler Truck AG
Shelf number 19C0157_01
Release date 27.02.2019
Daimler Buses at the 13th electric bus conference of the Association of German Transport Companies (VDV) in Berlin
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Daimler Buses at the 13th electric bus conference of the Association of German Transport Companies (VDV) in Berlin

Caption Omniplus Customer Services & Parts Day, Neu-Ulm, 4 December 2019
Copyright © Daimler Truck AG
Shelf number 19C1007_007
Release date 30.06.2022
Buses from Mercedes-Benz and Setra – 25 years of successful bus manufacturing
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Buses from Mercedes-Benz and Setra – 25 years of successful bus manufacturing

Caption Omniplus On: The digitalization of service opens up new possibilities for companies for maximum availability, fleet management and spare parts purchasing.
Copyright © Daimler Truck AG
Shelf number 20C0115_08
Release date 20.02.2020
Nada Filipovic
Nada Filipovic

Spokesperson Mercedes-Benz Buses

nada.filipovic​@daimlertruck.com
+49 160 8614813

Udo Sürig
Udo Sürig

Spokesperson Setra Product & Service Communications

udo.suerig@daimlertruck.com
+49 160 86 16 312